A new era of efficiency begins with launch of citizenship and business management platform

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A new era of efficiency begins with launch of citizenship and business management platform

In a bold and transformative move aimed at reinforcing transparency, expediting public service delivery, and harnessing technology for national development, the Federal Ministry of Interior under the visionary leadership of Hon. (Dr) Olubunmi Tunji-Ojo has formally launched a state-of-the-art Online Citizenship and Business Management Platform. This innovation stands as a strategic pillar of President Bola Ahmed Tinubu’s Renewed Hope Agenda, signalling a significant departure from outdated bureaucratic processes towards a digitally driven public service landscape.

Officially unveiled on 15th May 2025 by the Ministry’s Permanent Secretary, Dr Magdalene Ajani, the platform has been meticulously designed to simplify and streamline the application and approval processes for citizenship services, business permits, and the regulation of expatriate employment within Nigeria. More than a mere upgrade of government systems, this platform is a bold statement of intent—a demonstration of what is possible when leadership, policy, and technology converge in service of the people.

According to Dr Ajani, the initiative forms a critical part of the Ministry’s overarching reform strategy to improve operational efficiency and ensure that the public service becomes more transparent, accountable, and responsive. “This platform marks a turning point in our commitment to public service transformation,” she remarked. “It embodies our resolve to deliver not just promises, but tangible outcomes that improve the daily experiences of citizens and stakeholders.”

The portal, accessible via the Ministry’s official website ( and directly through provides users with a faster turnaround time, real-time tracking, and an intuitive interface designed with ease of use in mind. Enquiries or support requests can also be directed to the dedicated helpdesk at [email protected], ensuring continuous engagement and assistance for users across the globe.

Under the leadership of Hon. (Dr) Tunji-Ojo, the Ministry of Interior has continued to distinguish itself through innovation, strategic foresight, and action-oriented governance. His tenure has witnessed a series of policy breakthroughs, ranging from immigration reform and civil defence restructuring to this most recent foray into digital governance, all driven by a belief that the government must work better and faster for its people.

The implications of the Citizenship and Business Management Platform go well beyond administrative convenience. It represents a deliberate effort to rebuild public confidence in government institutions, foster accountability, and attract both local and foreign investment by cultivating a business-friendly environment. Through a predictable, efficient, and transparent process, both Nigerian citizens and corporate actors domestic and international can now engage with the Ministry without the traditional hurdles of physical visits, long wait times, or opaque procedures.

Read also: Nigeria to establish centralised system for verifying travel documents – Tunji-Ojo

Furthermore, the platform is a critical enabler of the Renewed Hope Agenda’s broader vision: to modernise the Nigerian state and reposition it as a hub for efficiency, opportunity, and inclusive development. It stands as evidence that leadership in the 21st century must not only respond to emerging challenges but must also anticipate and shape them through meaningful innovation.

Importantly, this move sets a precedent for other Ministries, Departments, and Agencies (MDAs) to follow. In a nation where digital transformation is no longer a luxury but a necessity, the Citizenship and Business Management Platform offers a compelling model for how technology can be used to improve governance, restore public trust, and deliver lasting developmental impact.

As Nigeria marches towards a digital future, platforms like this are no longer optional—they are imperative. They are the infrastructure of modern governance. With this launch, Hon. (Dr) Olubunmi Tunji-Ojo and his team have once again reaffirmed their commitment to a public service that is not only people-centred but also performance-driven.

Indeed, a new era of efficiency has begun and it is digital, transparent, and inclusive.

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